Cancellation Policy

VILLAS

Standard Policy

For cancellations received 30 days or more prior to arrival, then a full deposit refund will be given.

For cancellations received 29 – 14 days prior to your arrival, then a 50% deposit refund will be given.

For cancellations received 13 days or less your deposit will be non-refundable, except when Covid related (see below)

OCEAN VIEW SUITES

Standard Policy

For cancellations received 2 days or more prior to arrival, then a full refund will be given.

For cancellations received less than 2 days prior to your arrival, you will be charged 100% of the booking amount, except when Covid related (see below)

COVID-19 RELATED

For cancellations received within the refund period (Villas 13 days or more, Suites 2 days or more) due to a Certified Covid condition or reason that directly impacts the reservation, then a full deposit refund will be given.

For cancellations received within the non-refundable period (Villas 13 days or less Suites 2 days or less) a voucher for the full amount valid for 12 months from the date of cancellation will be given.